Support

One person reads every message, so please include as much detail as you can.

Reporting a bug

The fastest fixes come from reports that include:

• The game and the version number (shown on the game's settings screen)
• Your device model and Android version
• What you were doing when it went wrong, and what happened instead
• A screenshot or short screen recording, if you can catch it

Lost progress or scores

Scores and progress are stored on your device, not on our servers. If you uninstall a game, switch phones, or clear the app's storage, that data is gone and we have no copy to restore. We can't recover it for you.

Purchases

Payments for our games are handled by Google Play, not by us. For refunds, billing questions, or a charge you don't recognise, use Google Play's refund process in the Play Store app or at play.google.com/store/account. Write to us as well if a purchase didn't unlock what it should have, and we'll help sort it out.

Deleting your data

Most data our games use never leaves your phone, and uninstalling removes it. For anything held by our advertising and analytics providers, email [email protected] with the subject "Data deletion request" and tell us which game you played and roughly when. We'll action the request and confirm within 30 days. See the privacy policy for what's collected and by whom.

Press and business

Same address — [email protected] — with "Press" in the subject line.